Product Returns Management
Product returns management statistics indicate that the overall cost of product and scrap material returns to manufacturers is continuing to increase. The Aberdeen Group estimates that high-tech companies alone spend approximately 8% of revenue just to manage their reverse logistics function. With these costs adding to overall operating expenses, how can an organization uncover hidden value from material returns - and recover bottom-line revenue from potential scrap? With product returns management solutions from ReSolve.
ReSolve’s reverse supply chain management solutions development team reviews an organization’s current reverse logistics practices to identify and introduce a returns management solution strategy that includes a comprehensive inspection process and best-practice methodology to review returned materials for no trouble found (NTF), no fault found (NFF), and potential warranty returns.
To maximize product return velocity, returned materials are sorted, inspected, and tested to manufacturer specifications to determine if value can be recovered through a number of in-depth product return solutions.
ReSolve can help your organization eliminate the inefficiencies of its product returns management function through a number of solution-based services, including:
For more information on Resolve’s full suite of returns management services, contact us.